About Telelink

For over 55 years, Telelink has offered emergency & safety services including lone-worker monitoring, journey management and incident response communications. We are grateful for our long-standing relationships with clients in a wide range of industries, including oil & gas, engineering, utilities, environmental services, renewables and government.

Backed by an award-winning team, our unique combination of consulting, technologies, and a 24/7 response centre means we can provide truly holistic solutions to your needs.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

      Telelink Core Values


At Telelink we have four core values that guide our actions and represent our beliefs. These four core values are the pillars of our workplace culture.

Caring & Kind

We are compassionate. We care for the lives we impact. We care for the world we live in.

Precision

We are fanatically meticulous. We turn insights into actions. We deliver value with speed.

Continuous Improvement

We pursue excellence. We challenge ourselves. We work until we find a solution.

Responsiveness

We are open. We are eager. We adjust quickly.

Safety in numbers

30k

workers monitored

70+

customer organizations

24/7

monitoring

99.99

percent uptime

      Guiding Culture at our Safety Monitoring Centre


At Telelink, our core values guide our interactions with customers and team members every single day. We operate our business with compassion. After all, a person’s life often rests with the watchful eye of a Telelink Emergency & Safety agent. Our agents get to know the lives they monitor and care for them as if they were part of our own team.

Our company knows the importance of precision in a safety landscape. As an ISO 9001:2015 certified company, attention to detailed processes and quality is baked into everything we do.

As a company who has been in business for over 55 years, we understand that we would not be where we are today without continuous improvement and innovation. At Telelink, we listen to our customers and our team so that we are constantly tweaking and improving our processes, technology and service offerings to add value to everything we do.

Lastly, we pride ourselves on our ability to be responsive to customer needs and questions. We believe the best ability is availability.  

      A Call Centre in a Safety World


Many people know Telelink as a call centre; and they are not wrong. But if you ask “who is Telelink?” to someone from Stantec, Exxon Mobil, Weatherford, or any other major player in the safety space, they will tell you “Telelink is our workplace safety go-to”.

Telelink Emergency & Safety plays to its inherent strengths.

24/7 Response Experts

The Telelink response team is dedicated to safety monitoring. Agents in our dedicated emergency response centre are Incident Command System-trained, have direct access to all North American first responders, and undergo weekly drills and exercises.

Unbiased Safety Advisors

We don’t produce any hardware or software in-house but distribute those we have vetted and trust. We know the pros and cons of each and provide an unbiased recommendation.

One-Stop-Shop

Apps, cellular/satellite devices, wearables, procedures and monitoring – all in one place from one vendor.

Stay safe, stay informed, stay compliant.

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